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Reinstall Windows

If your PC is extremely slow and you simply can't find a solution, it may be worth reinstalling Windows. This guide shows the way with Windows 10, but it's very similar for Windows 11 😊

😥 ATTENTION: Data loss!

In any case, make sure that your most important data is stored on a USB stick or somewhere else. Once the reset process is started, your data will be lost.

If Windows 10 still starts

1. switch off the laptop completely.
Make sure it is actually switched off (press the start button for 5–10 seconds).
2. switch the laptop on and off again
Switch on the laptop. As soon as the Windows loading screen appears, press and hold the power button. The laptop will switch off again. Repeat this process until a message saying «Recovery mode» appears (this should happen after 2–3 attempts).

If that doesn't work: Start your PC, wait until you reach the login screen, press the «Shift» key and select «Restart». This will also launch Recovery Mode.
3. reset the PC
You should now see a blue screen. This is Recovery Mode. Go to «Advanced options» and select «Reset this PC» (or similar). From here, you can reset your laptop whilst keeping your data, or choose to delete it as well.

💪 Made it!

Your laptop will now be reset. Sit back and wait until the installation is complete. You will then be able to set up the device again.

If Windows 10 no longer starts

That's what you need:
  • Other laptop/PC with active Windows
  • USB stick (min. 8GB)
  • About half an hour

💾 Please note!

All data on the USB stick will be lost. Make sure that you have not saved any important data on the stick!

1. download the Windows Media Creation Tool
On your other PC, search the internet for «Media Creation Tool Windows 10». Make sure that you are on a Microsoft website and only download it there.
2. follow the instructions
You will now be asked to insert a USB stick. All further instructions will be displayed on the screen.
3. start broken laptop with USB stick
Everything should now be ready for a new installation. Insert the USB stick into your broken laptop and go to the so-called «Boot Options».

You can usually call these up by pressing one of the following buttons directly at the start:

- F9 (HP)
- ESC (many others)
4. perform a new installation
The installation should be self-explanatory. If you encounter problems or have questions, you will quickly find answers on the Internet.

🤷 Can't you start with the stick?

If the USB stick is not displayed afterwards, you may have had to adjust the settings in the BIOS/UEFI. Search the internet for solutions: "Start Laptop XY USB Stick".

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