If you know your password
Do you remember which keyboard layout you selected? It is probably not currently "German (Switzerland)", but for example simply "German«.
Even though the difference may seem small, it has a massive impact on your keyboard. For example, the "@On a German keyboard, the "-" sign is on the Q key, but in Switzerland it is on the 2nd key.
So if you still know your password exactly, proceed as follows:
- Write down the password.
- Look where you can find all the characters (for example on Wikipedia)
- Try to log in
If you don't remember your password
To reset the password, the laptop must be started in safe mode.
- Shut down the laptop
- Switch it on again and press the
ESCbuttons once the manufacturer logo disappears.
- A menu should now be displayed. Select there
Advanced options for Zorinoff.
- Now a new menu appears. Select the top entry here, which is set to
- Again, a new menu appears. Select the entry
root Switch to the root command line (shell)off.
- Confirm again with
Now you should be able to enter other things. You can set a new password with the following command:
Now you can enter a new password and confirm it.
ATTENTION: No characters will be visible on the screen, even if you press something. Simply enter the new password and confirm with Enter. After that you have to enter the password again and press Enter again. After that you should get a message that the password has been changed successfully.
As soon as this has worked, you can use the command
reboot restart the laptop. Now you should be able to log in with the new password.
In case you don't remember your username
If you don't remember the user name, enter the following command: