1. login on the partner service desk
Here you will find the Partner Service Desk. On this page you must log in with the access data provided.
2. entering a laptop order
As soon as you have logged in, the screen should look like the following picture.
To create an enquiry, select the „Order laptop“ button.
3. fill in the form
"Direct to Partner"The devices will be delivered directly to your specified location. No further details are required.
"To another place"For example, directly to a private individual. A shipping surcharge of CHF 15.- per unit will be charged for this.
If «To other location» is selected, further address lines will appear, which can be freely filled in.
ATTENTIONWhen delivering to other locations, a name must be given that is also on a letterbox or doorbell (e.g. the name of a carer in the case of accommodation). If this is not sent, it is highly likely that the consignment will not be delivered - and delivery will be delayed!
We offer laptops with Windows 11 for apprentices, students and pupils from the 10th school year onwards. The contribution towards expenses remains exactly the same.
If a device is required for training, we need an apprenticeship contract or another document confirming the training.
ATTENTION: Specific requirements must also be uploaded here. If there are none, it is better to ask the recipient again first!
As soon as everything is filled in, you can close the form by clicking on "Create" Submit. Once the form has been sent, the enquiry is recorded in our system.
4. order confirmation
After the form has been submitted, the screen will look different (see following image). In addition, a confirmation e-mail will be sent to your user's e-mail address shortly after the form has been sent.
5. view the status of orders
To view the status of your orders, click on the «Enquiries«. Then select «All/My requests» from.
On the following page you will see all orders that have been created with your user. Simply click on the relevant order to get more information.
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